Terms & Conditons

All participants must complete and sign the waiver and release of liability before departure. Failure to do so will result in your inability to join the activity.

Bus / Shuttle Trips: The shuttle will depart promptly at the indicated time and cannot wait for late arrivals. If you do not arrive on time, it will be considered a ‘No show,’ and there will be no refund.

Public Transportation Trips: If you do not arrive on time, it will be considered a ‘No show,’ and there will be no refund.

Please note that the destination or hike route may change due to external factors such as safety concerns, participant comfort, or unforeseen circumstances. Your safety and enjoyment are our top priorities, and any necessary adjustments will be made accordingly.

Third-party activities come with additional requirements, such as completing and signing waivers or following specific instructions to ensure a safe and enjoyable experience. Failure to follow these rules may result in being unable to participate in the activity. We will share your information with the company that operates the activity, and it will be used solely and exclusively for operational purposes.

When you register through a third-party platform like Eventbrite, Locals, Luma, or others, your information (name, email, and phone number) will be added to our event on our main website. This way, you’ll be able to receive any news or updates about the event you have registered for.

Outyork Adventures reserves the right to deny the use of any or all its services without refund at any time, based on egregiously inappropriate, offensive, dangerous, or malicious behavior.

People exhibiting any signs of intoxication will be prohibited from boarding the vehicle. Consumption of alcoholic beverages before the hike is strictly prohibited. Anyone who has been drinking prior to the hike will not be allowed to participate.

This is a smoke-free trip, which means smoking is not allowed at any point during the entire trip.

Participants must be 18 years old; younger individuals must be accompanied by parents or a guardian.

If you are not dressed in weather-appropriate gear or if your attire is deemed unsuitable for the activity, we have the right to turn you down for the safety of the group and yourself.

You are aware that Outyork Adventures LLC will be capturing photos and videos during this event. By participating, you grant permission to Outyork Adventures LLC to use and share them on their social networks, website, and for any other advertising purposes.

These policies apply specifically to Snow Trips.

All modification requests must be submitted by email to [email protected] following the rules below:

1. Modifications made up to 72 hours prior to the scheduled departure date will be eligible for a trip credit valid for the current season.
2. If a modification request is submitted between 72 and 24 hours prior to the scheduled departure, it will be reviewed, but a resolution is not guaranteed.
3. All modification requests are subject to availability.
4. You may submit only one modification request per ticket.
5. Credits not used during the current season will be forfeited. This season begins in December 2025 and concludes in March 2026.
6. Guests who fail to attend their scheduled trip or provide written notice less than 24 hours before departure will not be eligible for any credit toward another trip.
7. Refunds are only granted if the event is postponed or canceled due to force majeure, including but not limited to severe weather conditions, road conditions, mountain conditions, or Acts of God.

1. If you are unable to participate in the event for any reason, you may transfer your ticket to another person by sending an email to [email protected] at least 12 hours before the departure time.
2. Refunds or credits will only be issued if the event is canceled or postponed due to force majeure including but not limited to severe weather conditions, road conditions, mountain conditions, or other Acts of God.

If you find yourself unable to participate in the event for any reason, we offer you the option to transfer your ticket to another person. To initiate this process, kindly send us an email to [email protected] at least 12 hours prior to the bus’s departure time, providing the following details:

• Your full name (as you registered)
• Trip’s Name.
• Trip’s Date.
• Full name of the substitute participant.
• His/Her date of birth.
• His/Her email.
• His/Her phone number.

Additionally, the person taking your place must be prepared to present a valid ID to verify his/her identity and be able to sign the waiver and release of liability. Please note that if any of this required information or documentation is missing, we will be unable to permit the individual to board the vehicle, resulting in a no-show status.

We want to keep our ticket prices affordable for everyone, and to make that possible, we have a no-refund policy in place. We hope you understand that this helps us maintain low costs while offering great value to all our customers. Refunds or credits are only allowed if the event is postponed or cancelled due to force majeure including but not limited to severe weather conditions, road conditions, mountain conditions, Acts of God. 
Ticket holders will receive refunds or can reschedule for another trip if they notify us within 72 hours after we inform them.
Anyone who tests positive for COVID or other illnesses will not be eligible for a refund or credit, but they may transfer their ticket up to 12 hours before departure time.

Explorer Pass
Benefits:
· 3 tickets with $10 off each.
·The discount applies per ticket and can be used on multiple tickets within the same event.
· Valid for events scheduled within 30 days after receiving your code.

Adventure Pass
Benefits:
· 7 tickets with $12 off each.
· Use them on any hike or day trip during the validity period.
· The discount applies per ticket and can be used on multiple tickets within the same event.
· Valid for events scheduled through August 31, 2026.

OutYork Pass
Benefits:
· 15 tickets with $15 off each.
· Use them on any hike or day trip during the validity period.
· The discount applies per ticket and can be used on multiple tickets within the same event.
· Valid for events scheduled through October 31, 2026.

Important

After subscribing, you will receive a unique discount code within 24 hours via email and/or text message (U.S. numbers only), allowing you to start enjoying your benefits immediately. If you don’t see it, please check your spam folder or write to [email protected] or text (680) 223-8749

OutYork Membership Terms & Conditions

· The discount applies per ticket and can be used on multiple tickets within the same event.
· Discounts cannot be combined with other promotions.
· Spots for each trip are limited, so we recommend booking early to secure your spot.
· Benefits apply only to tickets purchased after obtaining the pass.
· Once the membership fee is paid, it is non-refundable.
· Discounted tickets that are not used before the expiration date cannot be redeemed afterward.